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We Got You

Your privacy and security is of utmost importance in the world of Ten Past Monkey.

SECURE PAYMENTS

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Please know all data we collect is kept very secure. Credit card payments are processed through Shopify Payments. Your payment is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and are both CalOPPA and GDPR compliant. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. We do not receive or store your credit card details at any point in the transaction. Only the last four digits are visible to our team. This is all done through the third party. PayPal and Amazon Pay are processed through their respective websites and both have high levels of security.

INFORMATION YOU PROVIDE TO US AND ITS USES

We only collect information deemed necessary to make your online shopping experience with us a positive one.

THE INFORMATION IS USED TO

✶ Personalize your experience
✶ To improve our website
✶ To improve customer service
✶ To process transactions

When you purchase something from our website, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number, and email address which you provide. When you browse our website, we also automatically receive your computers internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

MARKETING

The email address you provide either for order processing or our mailing list, may be used to send you information and updates pertaining to a contest, promotion, survey or other site feature, your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed instructions at the bottom of each email.

SHARING YOUR PERSONAL INFORMATION

We pride our shop on having a high level of integrity. In doing so, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

COOKIES

We use ‘cookies’ to distinguish you from other users, to provide you with an awesome experience when you browse our website. Cookies are small pieces of data stored on a User’s device. We use cookies and similar tracking technologies to track the activity on our Service and hold certain information (i.e. clicking Cookie Consent banner). Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

ONLINE TRACK/ "DO NOT TRACK" POLICY

Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain online activities over time and across different websites. Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, the Shopify platform doesn't alter their data collection and usage practices when they detect such a signal from your browser.

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their online account.

QUESTIONS AND CONTACT INFORMATION

If you would like us to: correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at support@tenpastmonkey.com or send correspondence via snail mail below.

Ten Past Monkey LLC
10866 Washington Blvd. #1093
Culver City, CA. 90232