Content + Care
Need to return something? No worries. We offer refunds, exchanges and store credit on most items. You're more than welcome to return it up to 30 days after purchase date. Click here to read our full returns policy. For further information, contact us at email@example.com. Please note that all sale items, gift cards, and swimwear are final sale and are non-returnable.
Sent me the wrong shirt. I submitted a request to have it fixed and haven’t heard from them except asking me to fill out this review.
We are very sorry that you received the wrong item and had this experience. Our customer's mean the world to us and that is definitely not the kind of service we wanted you to have as a first timer at our shop. I assure you we have a system in place where each order is double checked before it gets sealed, so this rarely happens. That said, the correct item is on its way to you now. It should arrive in 2 business days. As we relayed in your email, we truly care about your experience and we'll try our hardest to make things right. Your satisfaction is very important to us.